Customer Support Engineer

Tasks * Response to technical inquiries, issues, and requests

  • Resolve technical problems and questions related to our products and services
  • Maintain accurate and up-to-date records of customer interactions, issues, and resolutions
  • Deepen your knowledge of our products and services to better serve consumers
  • Give our internal team of engineers ongoing input to help develop our products based on the customer’s demand

Requirements * Minimum of 2 years of experience in IT/technical customer support

  • Knowledge of Amazon Web Service, Web Development, Programming Logic, and Computer Networks
  • Excellent English communication skills in both verbal and written
  • Exceptional problem-solving skills and the ability to work under pressure, and in a timely manner.
  • Programming skills are preferred.

MS Capital Group

MS Capital Group is a holding corporation that owns and manages shares from various companies in the finance and media industry.
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